Terms and Conditions

This page sets out the terms and conditions that govern your use of our platform. It explains the relationship between you and us, the rules that apply when you open and operate an account, and the practical steps we may take to verify identity, manage promotions, process payments and resolve disputes. By using our services you accept these terms and any updates we publish.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one personal account is permitted unless we expressly agree otherwise. You must not allow third parties to use your account and you must notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we believe the account is compromised, used fraudulently or in breach of these terms.

Verification and limits

We may require identity, age and address verification at any time and before processing withdrawals. Pending verification, access to certain features or funds may be restricted. We also offer account controls such as deposit limits, session time-outs and self-exclusion, and we may apply temporary restrictions as part of our checks or as required to meet our responsible gambling obligations.

Eligibility requirements

You must be of legal age to gamble in the United Kingdom and able to form a binding contract. Accounts created in breach of age or eligibility requirements will be closed and any stakes or winnings may be voided. We do not accept accounts for politically exposed persons where applicable and we reserve the right to refuse registration without giving a reason.

Acceptable platform use

Use of the site must be lawful and in accordance with these terms. Prohibited activity includes money laundering, fraud, use of VPNs to bypass location checks, and any attempt to manipulate games or promotions. Repeated abusive behaviour, collusion or exploitation of system errors may result in account closure and forfeiture of funds.

General bonus and promotion rules

Promotions are subject to their specific terms and to these general rules. We may require verification before you can claim or withdraw promotional funds. Wagers placed in breach of bonus rules or at stakes above any permitted maximum may be voided and bonuses cancelled. Promotional terms, eligible games and wagering requirements are set out on the promotion pages and apply at the time you opt in.

Deposits and withdrawals

All deposits must originate from a payment method in your name. We perform standard checks on deposits and withdrawals to prevent fraud and to comply with our obligations. Withdrawals may be subject to verification and processing checks; where necessary we will request documentation and may delay payouts until checks are complete. We reserve the right to apply reasonable limits and to cancel or reverse transactions that breach these terms.

Dispute resolution

If you have a complaint you should contact our support team so we can investigate. We will acknowledge complaints and aim to resolve them promptly. Where we cannot reach an agreement, we will explain available escalation routes and any independent dispute resolution service that applies in the United Kingdom.

Updates to terms and conditions

We may update these terms to reflect regulatory, operational or legal changes. We will publish revised terms on the site and, where appropriate, notify you. Continued use of the platform after publication of updated terms constitutes acceptance of those changes. If you do not accept updated terms you should close your account and stop using the services.